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United Airlines has really bad customer service: clip2 (audio) #SOBCon

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This is a continuation of the post found here: http://wesleyfaulkner.com/united-airlines-has-bad-customer-service-clip

 

After waiting a bit longer the supervisor finally shows up to help with the room vouchers. While the supervisor was helping the other guy who was also waiting, I decided to take pictures as evidence for when I launch my formal complaint. I know the first thing that people want to know when launching a complaint is to identify the parties involved. I had the audio, now for pictures.

This audio clip is the moment when the supervisor notices that I am using my phone to take pictures. I am then sent outside the baggage claim area to three waiting officers.

  
Download now or listen on posterous

Clip2.wav (6287 KB)

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Written by wesley83

September 21, 2010 at 4:50 am

Posted in Uncategorized

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